End-to-end last-mile delivery management for logistics and e-commerce businesses.
Door to Door Delivery (DTD) is a complete last-mile platform for courier companies, e-commerce brands, grocery and food-delivery operators, quick-commerce startups, and hyperlocal fleets. The platform automates the messy operational middle of delivery: order intake from multiple source channels, warehouse handover with barcode/QR scanning, intelligent rider assignment based on location, vehicle, and load, auto-batching for route efficiency, real-time tracking on rider apps, proof of delivery with OTP or photo, cash-on-delivery reconciliation, and return/reverse logistics workflows. DTD has powered 300,000+ daily shipments for its clients, with mean ETA error under 4 minutes and first-attempt delivery rates above 92%.
Under the hood, DTD runs a routing engine based on Google OR-Tools and custom metaheuristics that solve vehicle-routing-problem variants with time windows, capacity, driver shifts, and skill constraints. Route plans for 10,000-stop fleets generate in under 30 seconds. The customer-facing tracking page shows live rider location, ETA, photo, and rating with delivery, lifting NPS by double digits. For operators, a rich dashboard surfaces daily SLA compliance, rider productivity, cost per shipment, exception reasons, reverse-logistics backlog, and cash-collection dues. DTD also offers embedded SaaS APIs so marketplaces and SaaS platforms can power deliveries without building the stack themselves. Integrations include Shopify, WooCommerce, Unicommerce, Zoho, SAP, and all major Indian aggregators.
Concrete capabilities you get when you engage Ketpy Digital for Door to Door Delivery.
What you get when you partner with us on Door to Door Delivery.
Certified senior engineers with 10+ years building Product systems for regulated and high-growth businesses.
From discovery and design through implementation, deployment, and steady-state operations — one accountable team.
Two-week sprints with working demos, transparent burn-downs, and outcomes you can measure each fortnight.
Distributed senior teams in India, UK, US, and UAE — your delivery window matches your business hours.
ISO 27001 certified processes, SOC 2 ready, GDPR and HIPAA-aware controls baked in from day one.
Fixed-bid, time-and-material, dedicated squad, or staff augmentation — we match the model to your reality.
We map your business goals, current state, constraints, and the success metrics that matter to you. Output: a written brief with prioritised use-cases.
We define the right approach, target architecture, and a phased delivery plan with clear milestones, dependencies, and risk register.
Our architects design solutions that are scalable, secure, observable, and maintainable. We share the design with your engineers for review.
We build in bi-weekly sprints with working demos, automated testing, and code reviews. You see progress every two weeks, not at the end.
We roll out with zero-downtime strategies — blue-green, canary, feature flags — and a documented rollback plan for every release.
We hand over with full documentation and runbooks, then stay engaged for support, optimisation, and continuous improvement.
Tools and platforms we use day-to-day for Door to Door Delivery. We are tool-agnostic — we pick what fits your stack.
Most engagements scope between 6 and 16 weeks depending on the size of your environment and the use-cases in scope. We share a phased plan with milestones during the discovery sprint, and we are explicit about what is included and what is not.
We support fixed-bid for well-scoped work, time-and-material for evolving work, and dedicated-squad for long-term partnerships. Pricing is based on team composition, duration, and delivery model — we share a transparent cost breakdown before commit.
Both. We can run delivery end-to-end with an accountable Ketpy squad, or we can embed senior engineers into your existing team. Many of our clients start with end-to-end and transition to a hybrid as their internal capability grows.
We are ISO 27001 certified with SOC 2 controls. We sign NDAs and DPAs upfront, follow least-privilege access by default, audit-log every action, and never offshore your data without written approval. For regulated industries we follow HIPAA, GDPR, RBI, and SEBI guidance as applicable.
Tell us what you are building and we will get back inside one business day with a written brief and a recommended next step.
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