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Product

Door to Door Delivery

End-to-end last-mile delivery management for logistics and e-commerce businesses.

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Overview

Door to Door Delivery (DTD) is a complete last-mile platform for courier companies, e-commerce brands, grocery and food-delivery operators, quick-commerce startups, and hyperlocal fleets. The platform automates the messy operational middle of delivery: order intake from multiple source channels, warehouse handover with barcode/QR scanning, intelligent rider assignment based on location, vehicle, and load, auto-batching for route efficiency, real-time tracking on rider apps, proof of delivery with OTP or photo, cash-on-delivery reconciliation, and return/reverse logistics workflows. DTD has powered 300,000+ daily shipments for its clients, with mean ETA error under 4 minutes and first-attempt delivery rates above 92%.

Under the hood, DTD runs a routing engine based on Google OR-Tools and custom metaheuristics that solve vehicle-routing-problem variants with time windows, capacity, driver shifts, and skill constraints. Route plans for 10,000-stop fleets generate in under 30 seconds. The customer-facing tracking page shows live rider location, ETA, photo, and rating with delivery, lifting NPS by double digits. For operators, a rich dashboard surfaces daily SLA compliance, rider productivity, cost per shipment, exception reasons, reverse-logistics backlog, and cash-collection dues. DTD also offers embedded SaaS APIs so marketplaces and SaaS platforms can power deliveries without building the stack themselves. Integrations include Shopify, WooCommerce, Unicommerce, Zoho, SAP, and all major Indian aggregators.

Door to Door Delivery
What we deliver

Key Features

Concrete capabilities you get when you engage Ketpy Digital for Door to Door Delivery.

Multi-channel order intake (Shopify, WooCommerce, APIs, CSV)
Intelligent rider assignment by location, vehicle, and load
Auto-batching with OR-Tools routing for 10,000-stop plans
Real-time tracking with live rider map and ETA
Proof of delivery with OTP, photo, and e-signature
Cash-on-delivery reconciliation and daily settlement
Reverse logistics with pickup, QC, and refurbish flows
Customer tracking pages with NPS collection
Rider app with turn-by-turn navigation and earnings
Embeddable SaaS APIs for marketplaces and SaaS platforms
Why teams pick us

Why Ketpy Digital

What you get when you partner with us on Door to Door Delivery.

Industry Experts

Certified senior engineers with 10+ years building Product systems for regulated and high-growth businesses.

End-to-End Delivery

From discovery and design through implementation, deployment, and steady-state operations — one accountable team.

Agile Cadence

Two-week sprints with working demos, transparent burn-downs, and outcomes you can measure each fortnight.

Global Delivery

Distributed senior teams in India, UK, US, and UAE — your delivery window matches your business hours.

Security First

ISO 27001 certified processes, SOC 2 ready, GDPR and HIPAA-aware controls baked in from day one.

Flexible Engagement

Fixed-bid, time-and-material, dedicated squad, or staff augmentation — we match the model to your reality.

Our Approach

How we deliver Door to Door Delivery

01

Discovery

We map your business goals, current state, constraints, and the success metrics that matter to you. Output: a written brief with prioritised use-cases.

02

Strategy & Roadmap

We define the right approach, target architecture, and a phased delivery plan with clear milestones, dependencies, and risk register.

03

Design

Our architects design solutions that are scalable, secure, observable, and maintainable. We share the design with your engineers for review.

04

Delivery

We build in bi-weekly sprints with working demos, automated testing, and code reviews. You see progress every two weeks, not at the end.

05

Deploy

We roll out with zero-downtime strategies — blue-green, canary, feature flags — and a documented rollback plan for every release.

06

Run & Improve

We hand over with full documentation and runbooks, then stay engaged for support, optimisation, and continuous improvement.

Technology Stack

What we work with

Tools and platforms we use day-to-day for Door to Door Delivery. We are tool-agnostic — we pick what fits your stack.

Node.js Python PostgreSQL PostGIS Redis Kafka OR-Tools Mapbox OSRM Flutter React AWS
FAQ

Common Questions

How long does a typical Product engagement take?

Most engagements scope between 6 and 16 weeks depending on the size of your environment and the use-cases in scope. We share a phased plan with milestones during the discovery sprint, and we are explicit about what is included and what is not.

What is your engagement model and pricing?

We support fixed-bid for well-scoped work, time-and-material for evolving work, and dedicated-squad for long-term partnerships. Pricing is based on team composition, duration, and delivery model — we share a transparent cost breakdown before commit.

Do you take ownership end-to-end, or work with our in-house team?

Both. We can run delivery end-to-end with an accountable Ketpy squad, or we can embed senior engineers into your existing team. Many of our clients start with end-to-end and transition to a hybrid as their internal capability grows.

How do you handle security and data privacy?

We are ISO 27001 certified with SOC 2 controls. We sign NDAs and DPAs upfront, follow least-privilege access by default, audit-log every action, and never offshore your data without written approval. For regulated industries we follow HIPAA, GDPR, RBI, and SEBI guidance as applicable.

Ready to start your Door to Door Delivery engagement?

Tell us what you are building and we will get back inside one business day with a written brief and a recommended next step.

Tell us what you are building Schedule a call

Trusted By Industry Leaders & Rated 5-Star

Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India
Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India
Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India

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